Privacy Policy

Privacy Policy for CUPOFENGLISH

Last Updated: September 18, 2024

At CUPOFENGLISH ("we," "us," "our"), we are dedicated to promoting a safe, inclusive, and innovative learning environment while contributing to global sustainable development. Our commitment to privacy is guided by the United Nations Sustainable Development Goals (SDGs), specifically SDG 4: Quality Education, SDG 8: Decent Work and Economic Growth, and SDG 10: Reduced Inequality.

We integrate our teaching philosophy, which embraces the 4Cs—Critical Thinking, Communication, Collaboration, and Creativity—to foster trust and transparency with our users. This Privacy Policy outlines how we collect, use, and protect your personal information in alignment with these values.

We collect both personal and non-personal information to improve our services and contribute to our goal of empowering learners worldwide.

When you engage with us, whether as a student, teacher, or visitor to our website, we may collect:

• Contact information (e.g., name, email address, phone number)
• Account details (e.g., username, password)
• Payment information (e.g., billing details)
• Feedback and communication (e.g., course inquiries, feedback on services)

We ensure that any personal data collected aligns with SDG 10, promoting inclusivity and reducing inequality by ensuring accessibility to everyone, regardless of background.

To enhance your experience and improve our services, we may collect:

• Browser and device information (e.g., browser type, device type)
• Usage data (e.g., pages viewed, session data)
• IP addresses and cookie data to help improve our website’s performance and user experience.

In line with SDG 8, we use this information to ensure fair and ethical digital labor practices, fostering growth through data-driven insights.

We use the collected data to provide you with meaningful educational experiences and ensure that our platform operates in a secure and efficient manner.

• Providing personalized educational services to improve learning outcomes, contributing to SDG 4: Quality Education.
• Facilitating effective communication and collaboration between learners and educators, as part of our commitment to Communication and Collaboration in the 4Cs.
• Improving and innovating our services to enhance user experiences through creative solutions, supporting Critical Thinking and Creativity in our educational practices.
• Processing payments securely and providing customer support.
• Complying with legal obligations and ensuring the safety and security of all users.

We prioritize ethical and responsible use of data. Your personal information is never sold. We may share your information only when necessary, including:

• Service Providers: We work with trusted third-party providers (e.g., payment processors, cloud services) to support our operations, ensuring that these partners also uphold privacy and data security standards in line with SDG 8.
• Legal Compliance: If required by law or to protect our rights, we may disclose necessary information in compliance with legal obligations.
• Collaboration: We foster a culture of Collaboration, ensuring that any data sharing promotes collaboration and innovation without compromising user privacy.

In alignment with our Critical Thinking philosophy, we employ strong data protection strategies to safeguard your personal information. These include:

• Encryption and secure communication protocols to protect sensitive data.
• Access controls to ensure only authorized personnel can view or manage your data.
• Regular security audits and risk assessments to ensure our platform meets high standards of security.

Although no system is completely secure, we are committed to minimizing risks and ensuring that your data is protected in accordance with SDG 9: Industry, Innovation, and Infrastructure.

We believe in empowering our learners and giving you control over your data. Depending on your location, you may have the following rights:

• Access: Request access to your personal data.
• Correction: Correct any inaccurate or incomplete information.
• Deletion: Request that your personal data be erased.
• Data Portability: Receive a copy of your data in a structured, machine-readable format.
• Opt-out: Choose not to participate in certain data collection activities, such as marketing.

For any privacy-related inquiries or to exercise your rights, please contact us at works@cupofenglishatph.com.

We support SDG 4: Quality Education, focusing on the responsible and safe use of our platform for all age groups. Our services are not designed for children under the age of 13 without parental consent, and we do not knowingly collect personal information from them. If we discover that we have inadvertently collected data from children under 13, we will take steps to delete it promptly.

Cookies allow us to enhance your experience, help you navigate our website, and provide personalized content. Cookies align with our philosophy of Communication and Collaboration, enabling smoother interaction across our services.

You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites, which may operate independently from us. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

We are committed to Creativity and continuous improvement, which means we may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically to stay informed about our data practices.

The last update was on September 18, 2024.

We value open Communication and Collaboration. If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: works@cupofenglishatph.com
Address: CUPOFENGLISH, MS2 102-103 Bayani Hall Centralé, San Vicente East, Urdaneta City, Pangasinan, Philippines, 2428